The NC Attorney General’s Office is investigating why the Ritz-Carlton imposed a 15 percent service charge on guests of the hotel’s lounge during last month’s CIAA basketball tournament.
If you still have your receipts from the weekend, check them to make sure that you were not similarly charged a “CIAA Service Charge” for attending an event during the CIAA tournament. If you find that you were, make sure that you convey that information to the NC Attorney General’s Office.
For more information, visit http://www.charlotteobserver.com/news/local/article13205801.html#storylink=cpy or visit www.ncdoj.gov. Learn Your Rights 101.